Screen-Sharing Scam
✓ Last verified 14 Sep 2026
The short version
A screen-sharing scam convinces a victim to install a remote-access app - often under the guise of tech support - giving the scammer live visibility (and sometimes control) of the victim's device while banking apps are open.
Usually initiated by a caller posing as bank or tech support claiming to help "resolve an issue," the scam convinces the victim to install a legitimate remote-access app (misused for fraudulent purposes) - once installed, the caller can watch the screen live as the victim navigates to their banking app, capturing PINs or directly initiating transactions if given full control. No legitimate bank support process requires installing a remote-access app to "fix" an account issue - this is a hard, exceptionless rule worth remembering regardless of how convincing or official the caller sounds.
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